The Best Call Center Headset
When working at a call center, agents need to hear each other clearly and without any static or sound distortion. This allows them to resolve customer inquiries quickly and efficiently, which creates a positive experience for customers. The best headsets for call centers offer high-quality audio and noise cancellation features that eliminate distracting background noise, like kids running around the house, a family pet greeting the UPS driver, or the sounds of power tools from the yard service crew.
The CC 550 IP headset by Sennheiser offers incredible sound quality and voice clarity. It also has a comfortable design with large and durable earpads that distribute pressure. This headset has a two-year warranty, and it is durable enough to resist drops and accidental collisions. It also has a USB connection and noise reduction to help you focus on your work.
You can find a variety of wired and wireless headsets that have noise cancelling technology, but it’s important to choose a model specifically designed for call center use. It should have reinforced cords, adjustable components, and ergonomically designed headbands to prevent discomfort over long periods of time. You can even choose from mono (with a single earpiece) or duo headsets to suit your needs.
The Jabra Engage wired and wireless headset has powerful noise cancellation to minimize background noise and enhance voice transmission. It also has a comfortable design with foam ear pads and an adjustable headband for a customizable fit. best call center headset